More than 97 percent of CDA beneficiaries are either very satisfied or satisfied with the services provided by the association’s lawyers – show the results of an online survey conducted between January 1 and September 31, 2024, by CDA.
More than 98 percent of respondents say they received the help they expected in full or mostly received the services they needed. The same number of survey respondents said that the information they received was very clear or clear enough to know how to take further action.
Among the most requested legal services were trainings and information, legal assistance and counseling, representation in court. The majority of beneficiaries needed CDA legal assistance for issues related to asylum (84.6%), obtaining citizenship (12%) or stateless status (3.4%).
Suggestive on the degree of satisfaction with CDA services are the comments of beneficiaries:
“I turned to a CDA counselor for advice on acquiring citizenship and received qualified advice and recommendations on where to go to collect the necessary documents”.
“I addressed to CDA counselor on the issue of acquiring citizenship. I received the necessary advice on the procedure and necessary actions to be taken. Thank you”.
“I received qualified legal advice on my rights and assistance in registering for temporary protection”.
“With the help of a CDA lawyer I have been registered for temporary protection. I also received advice on how to have my medical qualification recognized in Moldova”.
“For elderly refugees like me, your organization is very important. I could not have succeeded without you”.
“The CDA lawyers are amazing! Thank you so much for your time and kindness”.
“CDA is the best team. I wish there were more good people like you”.
“Thank you for caring about Ukrainians. You are qualified specialists and kind-hearted people”.
“I got a comprehensive answer to all my questions. Thank you for your kindness and professionalism, understanding and assistance”.